Welcome to Island Xchange! To ensure a safe, fair, and enjoyable experience for all users, we have established the following market guidelines. By using our platform, you agree to adhere to these guidelines. Please take a moment to familiarize yourself with them.

1. General Conduct

• Respectful Interaction: Treat all users with respect and courtesy. Abusive language, harassment, and discriminatory behavior will not be tolerated.
• Honesty: Provide accurate and truthful information in your listings and communications. Misleading or false information is strictly prohibited.
• Compliance with Laws: Ensure that all transactions comply with local, state, and federal laws and regulations.

2. Listing Guidelines

• Prohibited Items: Do not list items that are illegal, unsafe, or prohibited by our platform. Refer to our Prohibited Items section for more details.
• Accurate Descriptions: Provide clear, honest, and detailed descriptions of your items. Include any defects or damages to avoid misunderstandings.
• Quality Photos: Upload high-quality photos that accurately represent your items. Avoid using stock images or photos that do not reflect the actual product.
• Pricing: Set fair and realistic prices for your items. Price gouging or unreasonably high prices are not allowed.

3. Transactions

• Secure Payments: Use secure payment methods as recommended by Island Xchange. Avoid cash transactions when possible.
• Meet Safely: Arrange to meet in public, well-lit locations for in-person exchanges. Bring a friend if possible and avoid meeting at your home or in isolated areas.
• Inspect Items: Buyers should thoroughly inspect items before completing the purchase to ensure they meet the described condition.

4. Communication

• Platform Messaging: Use the in-app messaging system to communicate with buyers and sellers. This helps protect your privacy and ensures a record of communication.
• Timely Responses: Respond to inquiries and messages in a timely manner. Prompt communication helps build trust and facilitates smoother transactions.
• No Spam: Do not send unsolicited messages or advertisements. Spam and irrelevant communications are prohibited.

5. Reviews and Feedback

• Honest Reviews: Provide honest and constructive feedback about your transaction experience. This helps other users make informed decisions.
• No Retaliation: Avoid retaliatory feedback. Reviews should be based on genuine experiences and not used as a tool for revenge.

6. Reporting Issues

• Suspicious Activity: Report any suspicious activity, fraudulent listings, or violations of our guidelines to our support team immediately.
• Dispute Resolution: If a dispute arises, attempt to resolve it directly with the other party. If you cannot reach a resolution, contact our support team for assistance.

7. Account Safety

• Secure Your Account: Keep your account information confidential. Do not share your password or login details with anyone.
• Report Breaches: If you suspect your account has been compromised, contact our support team immediately to secure your account.

8. Compliance and Enforcement

• Guideline Adherence: Failure to adhere to these guidelines may result in the suspension or termination of your account.
• Platform Rights: Island Xchange reserves the right to remove any listings or content that violates these guidelines or is deemed inappropriate.

Thank you for being a part of Island Xchange. By following these guidelines, you help create a safe, trustworthy, and enjoyable marketplace for everyone. Contact Us: If you have any questions or need further assistance, please contact our support team at support@island-xchange.com or visit our Contact Us page.