Effective Date: July 31, 2024

Island Xchange (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App or use our services.

1. Information We Collect

1.1 Personal Information We may collect personally identifiable information, such as your name, email address, phone number, and payment information, when you create an account, list an item, or make a purchase.

1.2 Usage Data We may collect information about your device, including your IP address, browser type, operating system, and app usage data. This helps us improve our services and enhance user experience.

1.3 Location Data With your consent, we may collect precise geolocation data to provide location-based services, such as showing items for sale near you.

1.4 Cookies and Tracking Technologies We use cookies and similar tracking technologies to track the activity on our App and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Maintain Our Service To manage your account, process transactions, and provide customer support.

2.2 To Improve Our Service To understand and analyze usage trends and preferences, and to improve and optimize our services.

2.3 To Communicate with You To send you updates, promotional materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.

2.4 For Safety and Security To protect our users, detect and prevent fraud, and ensure the security of our platform.

2.5 For Legal Compliance To comply with legal obligations and respond to legal requests, such as court orders and subpoenas.

3. Sharing Your Information

We may share your information in the following circumstances:

3.1 With Service Providers We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.

3.2 With Other Users When you make transactions or interact with other users, certain information, such as your name and contact information, may be shared.

3.3 For Business Transfers If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

3.4 For Legal Reasons We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to our processing of your personal information.
• Portability: You have the right to request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us at support@island-xchange.com.

6. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Island Xchange Support Team
Email: support@island-xchange.com
Address: P.O. Box 373 KY1-1186 Crew Rd, Ryan Retreat Apt 2 George Town, Cayman Islands

Thank you for trusting Island Xchange with your personal information. We are committed to protecting your privacy and ensuring a safe and secure marketplace for all users.